Privacy

Declaration of the obligation to inform
The protection of your personal data is very important to us. Therefore, we process your data exclusively on the basis of the legal regulations (DSGVO, TKG 2003). In this privacy policy we will inform you about the most important aspects of data processing within our website.

Legal basis
The EU General Data Protection Regulation, the Data Protection Act 2000 and the Data Protection Amendment Act 2018 are designed to protect the right to personal data. We process your data exclusively on the basis of the legal provisions (DSGVO, DSG 2018, TKG 2003).

Contacting us
When you send us a request per email or via our website, any data that you have provided will be stored by us for six months in order to process your request and in case of any follow-up questions. We will not pass on your data without your consent.

Contact form
Your details, including personal data from our contact form, will be transmitted to us via our own mail server, processed and stored by us in order to process your request. This data will not be collected or passed on without your consent. Without this data we cannot process your requests.
The data processing is carried out on the basis of the legal provisions of § 96 para 3 TKG and Art 6 para 1 lit a (consent) DSGVO.

Cookies
Our website uses so-called cookies. These are small text files that are stored on your terminal device with the help of the browser. They do not cause any damage. We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit. If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If you disable cookies, the functionality of our website may be limited.

Web analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the IP anonymization activated on this website, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

Serverlogs
Purpose of processing: When you visit our website, the web server collects usage data (so-called server logs). The collection of this data is necessary to technically enable the connection to our server and the use of the website. This data is also used to defend against and analyse attacks.

The following server logs are collected: The IP address of the requesting device, together with the date, time, the request, which file is requested (name and URL), the amount of data transferred to you, a message as to whether the request was successful, Identification data of the browser and operating system used, as well as the website from which the access was made (if access is via a link).

Legal basis for processing: Your data is processed on the basis of our legitimate interest in ensuring the operation of the service and system security.
Recipient of the data: The web server for the operation of our website is technically operated by an IT service center as a processor. The data from the server logs are passed on to the law enforcement authorities if there has been a hacker attack. Any further transfer to third parties will not take place.

Further information: The server logs are stored for a maximum of two months.

Personal data
Any personal data that you electronically transmit on this website, such as names, e-mail addresses, addresses or other personal details, will only be used by us for the specified purpose, and will be stored securely and not passed on to third parties. The provider automatically collects and saves information on the web server, such as the browser used, operating system, referring page, IP address, time of access and so on and so forth. This data cannot be assigned to specific persons without checking further sources of data and we will not further evaluate this data, as long as there is no unlawful use of our website.

Your rights
You have the right to information, correction, deletion, restriction, data portability, revocation and objection regarding your data stored by us. If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated, you can complain to us at hello@alp-living.tirol or the data protection authority.

Basic principles
We are particularly concerned to protect and keep safe all personal data that you entrust to us. This document tells you more about how we use and process your personal data.

Purpose limitation, legal basis, storage period and data recipients
1. We require the collected personal data for processing e.g: for the fulfilment of the contract, billing, assertion of contractual claims, for customer service purposes and for advertising purposes. The data is collected, stored, processed and used for this purpose.

2. The legal basis for the processing of your personal data is, on the one hand, the fulfilment of the contract, legitimate interests, the fulfilment of our legal or contractual obligations and, on the other hand, your consent (e.g. contact forms, newsletters, online bookings, cookies). Failure to provide the data may result in various consequences.

3. We process your personal data, as far as necessary, for the duration of the entire business relationship (for its initiation, processing to the termination of a contract) as well as beyond that in accordance with the statutory storage and documentation obligations, which result, among other things, from the Austrian Commercial Code (UGB), the Federal Fiscal Code (BAO) as well as until the end of any legal dispute, ongoing warranty periods and guarantee periods, etc.

How you can reach us
+43 (0)676 94 84 233
hello@alp-living.tirol
Kirchstraße 24–26
6091 Götzens